Does your child require a special menu to eat at school?
If so, register your child on our Special Diet Portal.
Our online portal allows the digital management of special diets. Parents and carers can register their child on this super-efficient platform that, sends notifications and reminders to track the progress of your application. It’s easy to use and benefits all the parties involved in the provision of school meals; schools, parents/carers and us as your school’s caterer.
All of our menus are nut-free; this means all children with nut allergies can enjoy a school lunch without their parent or carer having to register for a special diet on the portal.
Before starting your application, ensure you have the following:
The latest medical evidence of your child's allergies, intolerances or SEN requirements
Your child's school, class name and their year group.
A recent passport style photo of your child
Details of your child's dietary requirements
Secure
Allows an efficient, secure, and GDPR-compliant three-way conversation between schools or nurseries, parents or carers and your school’s caterer, without the need for documentation and discussions to be shared by email, phone or post..
Track Progress
System users are associated with a specific child or children, and can track the progress on each menu under development, from creation, through the parental and school review and then through authorisation..
Get Notified
The system notifies registered users of updates from other assigned users, and reminds users to complete their tasks.
e.g. menu review and approval, or medical evidence upload.
Authorised
Menus are authorised by parents or carers and schools or nurseries, with legal-responsibility checks and confirmations built into those approvals..
Timestamped
Each interaction is logged and timestamped for transparency and effective tracking.
Up To Date Database
Children’s medical requirements are kept up to date through automated prompts for parents and carers to review and edit information over time.
Allergen matrix ( Live for the Winter 25-26 Menu w/c 20 Oct)
Our allergen matrix is a structured tool to track and manage allergen information across all our primary menus. It helps ensure transparency and safety for children with food allergies or intolerances.
Why Is It Important?
It helps parents and carers whose child has allergies or intolerances, that isn’t registered on our special diet portal - although we do recommend this- by clearly identifying which of the 14 main allergens are present in our dishes
Supports compliance with food safety regulations and labelling laws
Improves communication between all our key parties along with our catering teams
Our allergen matrix lists dishes and menu items. The pages of the matrix document can be easily navigated using the tabs on the page.
Each present/contains an allergen is marked by a coloured filled cell. Blank cells mean there are none of the 14 main allergens present.
This is a LIVE document, and will be maintained to reflect the current information we hold from our suppliers about our menu items and dishes.